Privacy policy
Last updated: March 18, 2025
This Privacy Policy describes how Ice Reserve (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Ice Reserve (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the revised version on the Site and update the "Last updated" date.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
We collect personal information depending on how you interact with our Services.
We may use your information to:
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communicate with you
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provide and improve our Services
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comply with legal obligations
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enforce our terms
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protect our rights
WHAT PERSONAL INFORMATION WE COLLECT
Information You Provide Directly
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Name, address, phone number, email
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Order details (billing/shipping info, payment confirmation)
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Account details (username, password)
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Customer support messages
Usage Data (Automatically Collected)
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IP address
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Device and browser info
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Website activity
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Cookies and tracking technologies
Information from Third Parties
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Shopify (platform provider)
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Payment processors
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Analytics and advertising partners
HOW WE USE YOUR PERSONAL INFORMATION
Providing Services
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Process payments
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Manage orders
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Maintain your account
Marketing & Advertising
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Send promotions and offers
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Show personalized ads
Security & Fraud Prevention
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Detect fraud
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Protect the website
Customer Support
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Respond to inquiries
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Improve services
COOKIES
We use cookies to:
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operate our store
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improve user experience
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analyze usage
You can disable cookies in your browser, but some features may not work properly.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your data with:
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service providers (payments, hosting, analytics)
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marketing partners
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legal authorities if required
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affiliates or business transfers
We do not use sensitive personal data without your consent.
THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our Site. Please review their policies separately.
CHILDREN’S DATA
Our Services are not intended for individuals under 16. We do not knowingly collect children's data.
SECURITY AND RETENTION
We use reasonable security measures, but no system is completely secure.
We retain your data only as long as necessary.
YOUR RIGHTS
Depending on your location, you may have the right to:
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access your data
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request deletion
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correct information
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receive a copy of your data
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opt out of marketing
COMPLAINTS
If you have concerns, contact us. You may also contact your local data protection authority.
INTERNATIONAL USERS
Your data may be processed outside your country. We use legal safeguards for international transfers.
CONTACT
If you have any questions or requests regarding this Privacy Policy: